Nikhil Kapoor

Designer based in Bangalore, crafting digital interfaces and brand experiences. Currently designing Cyber Super Intelligence at Safe.

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IDFC First Bank Mobile App

Services
Design System
User Experience
Interaction Design
Interface Design
Motion
Wireframing
Prototyping

Awards
Zeplin Harmony  Award 2023
Best Mobile Banking App 2024 As one of India’s fastest-growing private sector banks, IDFC FIRST Bank strives to become the world’s most customer-friendly bank. To support this mission, we partnered with BCG and IDFC teams to design a scalable system of reusable components and pattern libraries while optimizing key user journeys such as investing in mutual funds, comparing funds, creating fixed deposits, and adding money etc. The collaboration involved close coordination with project managers, UX researchers, and engineering teams to ensure a cohesive, high-quality experience across the app.

The redesigned experience contributed to a 4.8-star rating on the app store, over 10 million users, and multiple accolades including “Best Mobile Banking App 2024” by Capital Finance International. The app was also rated #1 in India and #4 globally by Forrester’s Digital Experience Review™ for its focus on customer well-being, comprehensive financial tools, and personalized insights.

©2026 Nikhil kapoor  Bangalore, India